OMG what a start to the day! You certainly don’t get to experience a fair like InnoTrans every day. So we have to stop and wonder: Why us? Why have we been given the opportunity to experience all this and what are the responsibilities of Berlin Convention Office? Ms. Heike Mahmoud Director Conventions of visitBerlin was happy to talk to us and give us some answers to these questions.
How exactly do organisers benefit from the services of Berlin Convention Office and what do they look like?
“We are a compass that points customers in the right direction” says Ms. Mahmoud. Berlin Convention Office offers organisers and visitors some orientation for the city and enables them to find the right hotels, venues and service providers. It is particularly important that it’s always the customer making the decisions and that Berlin Convention Office is not seen as a kind of agency. It is rather an organisation that wants to market the metropolis in all its diversity.
But how was the idea for Berlin Scout 2012 born and what are people expecting of us?